You may find instructions on how to build an Amazon case in the document that follows. We must first comprehend what a “Case” is.
If something goes wrong with your account, your products, or anything else on Amazon that you don’t understand, and you need advice or assistance with that particular issue. This case option on Amazon is necessary.
We will first examine the location of the Amazon seller central case choice.
You must select “Help” from this dashboard for Amazon sellers. Amazon will direct you to the following page after you click “Help,” which will look somewhat like this.
Now here we got three options:
1. Seller forums
2. Need more help?
3. Case log
1. Seller forums:
If you click on the seller forums link on Amazon, a page similar to this one will appear.
You can start a dialogue with many other sellers in this area. You can communicate with them and find out what kind of difficulty they are experiencing or how they addressed that problem using this fantastic feature of the case on Amazon.
2. Need more help?
From “Selling on Amazon” and “Sponsored Ads and Stores,” select the service you require.
In order to create a case, you must click here. To “Selling on Amazon,” click. It will lead you to the following page, which will appear as shown.
Write about the problem you’re having here. When you write your problem, Amazon will automatically determine which category your case belongs in. It will provide you with options linked to your problem in this way.
Following that, you will be prompted to enter your asin when a question regarding it arises. The product with problems will then be found. And as you can see, it was discovered automatically. This is how you can submit the case.
3. Case log:
Find all of your cases by clicking “Launch Case Log.” All of your submitted cases will be visible in the case log.
You can check the status to see if Amazon has responded or not. They often respond within 12 to 24 hours. To view your case, click the “View” button.